Early afternoon and I tried to use the new system. You guessed correctly - not a good deal. Frustration set in. I had to take a break and walk with my neighbor - ranting and raving the entire mile and a half.
I returned and made my first mistake. I used the built in browser (Bing with Cortana - or whatever the app believes its name is) to find a phone number for Microsoft. Waited, pushed buttons, waited, etc. Finally I reached a "real person." I was not happy - she attempted to tell me that the version I had installed on the laptop was developed for Canada and I needed to purchase a new key code. I hung up.
I called Dell, and spent about an hour and a half with Manu from India I am now happy. System works, and all four of my e-mail accounts are downloading into my Outlook. The number I had called, thinking it was Microsoft, was a scam. What an idiot I am. I knew better, but forgot to check the web address associated with the search listings. Don't make the same mistake I did.
The new OS will take time to learn. It is different from 8.1, but hopefully I will be able to maximize the differences. Right now the letter "b" doesn't want to work on my keyboard - OS or laptop? Hard to say.
What are the quips related to teaching "old dogs" - well I for one am not about to let that get to me.
"You learn something every day if you pay attention." ~Ray LeBlond
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